Beyond expectations

Our approach

Exciting, efficient and expert-driven

We provide a complete, start to finish, customisable range of services that keeps your company one step ahead, and your employee’s experience as exciting as it should be. Successful relocation programmes can be a route to greater business efficiency, talent development, exciting employee experiences, and vital knowledge transfer gained from assignments around the world. We’re on hand to help you unlock all of this and more.

Understanding your needs

Guiding you from door-to-door: our close-knit team tailors the service solution for your business, the individual, and their family.

Staying one step ahead

We’ve experienced every potential scenario, meaning we can anticipate your requirements at every phase of the programme.

Complete customisability

Our personal approach also means a bespoke service. No two relocations are the same, and we’re flexible to the level of support each family needs.

Everything you need in one place

From policy, to planning, relocation and repatriation, each step is taken care of, saving you time and money at every stage of the journey.

How we help

The BTR journey

Before your talent embarks on their journey, we go on one of our own. Within and across each of the six stages, we offer a customised solution based on your objectives, the needs of the individual, and the wider demands of the relocation itself.

Your journey

Pre-assignment: Planning for success

The relocation process begins long before departure. Expert policy and process planning makes sure your programme gets off to the best possible start.


• Policy development

• Needs assessments

• Preview trips

• Cost-of-living planning

• Cost projections

• Assignment letter preparation

• Cultural and language training

• Cost-of-living allowances

• Visa and immigration support

• Stay connected with Equus

Departure: Taking off with peace of mind

Nothing is left out or left behind when it comes to the relocation itself, guaranteeing a smooth, hassle-free departure.


• Travel arrangements

• Document assistance

• Logistics from end-to-end

• Temporary accommodation

• Support services

• Pet relocation

• Additional support

Destination: Building their new home

Your employees aren’t just relocating to work. We make sure they are set up to live.


• Orientation

• Home search

• School search

• Language training

• Cultural training

• Insurance

Settling-in: A seamless transition

Utilities, schools, driving, local registrations – your assignee’s new surroundings will feel familiar in no time.


• GP registration

• Utilities set-up

• On the road

• Local registration

• Finance assistance

• Tenancy management

• The finishing touches

On-assignment: Business as usual

A smooth relocation doesn’t end at the arrivals gate. All living requirements are anticipated and dealt with so the individual can focus on generating business value while enjoying their new life experience.


• Cost management

• Visa and immigration management

• Tenancy management

• Home storage

• Lifecycle management

Post-assignment: The final leg of your journey

All good things must come to an end. The repatriation and reintegration process must be as smooth and seamless as the trip out.


• Departure support

• Return travel

• End-of-tenancy admin

• Notice period management

• Another smooth transition

• Your value

Peace of mind

For individuals

Moving privately?

Not every relocation is driven by the business, and every day we help individuals relocate to their new locations around the world, using the same customisable set of services. Whether it’s for personal reasons, or if your employer has provided you with a lump sum to arrange your own relocation, our close-knit team can guide you.

Our customers

Global relocations made simple

We are proud to help more than 16,000 families begin their new lives each and every year. Spanning all corners of the globe, no country, industry, or family situation is off limits. We’ve done it all. For HR and mobility professionals looking to guide their colleagues in the best way, and for individuals facing an exciting international relocation, we leave no stone unturned.


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