A client recently asked, “Where’s the value-add?” At first glance, relocation can seem straightforward. But the difference isn’t just in what gets done—it’s in how it gets done.
Tailored support at every stage
Take temporary accommodation—anyone can book it online. But who ensures it’s the right fit? Who manages payments when the corporate entity isn’t yet established in the host country? Who steps in when compliance hurdles slow things down?
BTR anticipates these challenges and removes the burden from HR and Mobility teams. We have pre-negotiated agreements with trusted providers, ensuring immediate, hassle-free solutions. From securing rental properties in required currencies to adapting to sudden shifts in assignee needs, BTR is well-placed to understand and manage the complexities—so clients never have to worry about the details.
Agile solutions when things change
Relocation needs don’t always stay fixed. An employees travel plans shift. Accommodation requires last-minute extensions. Their arrival experience suddenly needs a personalised touch.
This is where hyper-care makes all the difference. Our relocation professionals are proactively available, ensuring assignees get what they need, exactly when they need it. Whether it’s switching a hire car to a meet-and-greet service or finding a different housing solution, BTR takes care of the unexpected—so employees feel fully supported and clients have complete peace of mind.
The benefits of hyper-care relocation solutions
High-touch relocation solutions ensure a seamless, personalised, and supportive experience for employees—preventing common pitfalls and delivering real value.
Hyper-care relocation involves some of these benefits:
- Comprehensive cost planning to prevent financial surprises.
- Employee-centric approaches that prioritise well-being, family needs, and tailored assistance.
- Expert navigation of legal and compliance issues to avoid unnecessary headaches.
- Clear timing and milestone planning for structured, predictable relocations.
- Transparent, ongoing communication to reduce stress and uncertainty.
- Cultural integration support to ease transitions and improve engagement.
- Flexible relocation packages that adapt to individual employee circumstances.
- Post-move assistance and check-ins ensuring long-term success.
- A trusted advisor for HR and Global Mobility teams—offering expertise, reassurance, and efficiency every step of the way.
Ensuring swift and effective action
In global mobility, timely and thoughtful action is essential. Relocation delays can disrupt business operations and create unnecessary stress for employees, making a well-coordinated approach critical for success.
At BTR, we recognise how important it is to address practical needs, such as ensuring payments are made quickly to secure rental properties, helping assignees settle without unnecessary obstacles. Therefore, our focus is always on keeping relocations on track while maintaining the highest standards of care and quality.
Guiding you to the right relocation approach
Relocation isn’t just about moving people—it’s about curating the right experience, built for the specific needs of each company and the employee relocating.
Clients often ask, “Can we combine local orientation with home-finding?” In principle, flexibility is great—but practicality matters too. In a city like London, where rental availability is tight and commute times vary significantly, a single day often isn’t enough. Many Destination Service Providers (DSPs) recommend two full days to ensure assignees secure the right home, in the right location, without rushing key decisions.
BTR doesn’t just deliver relocation services—we guide clients to the best approach. Rather than cutting services that seem unnecessary, we help businesses make informed choices that ensure assignees settle in successfully, without costly missteps.
True hyper-care: The BTR difference
Relocation is more than just moving—it’s about confidence, trust, and care. At BTR, we take pride in being proactive, adaptable, and efficient, ensuring businesses and their employees receive the highest-touch support throughout their relocation journey.
That’s the real value add. Hyper-care at every step, tailored to your exact needs, backed by best practices and agility. Because when employee relocations are managed with expert precision, everyone benefits.
Take the complexity out of employee relocations with expert support tailored to your needs.
Get in touch today and discover how our hyper-care approach can transform your global mobility strategy.
