BTR Achieves Top Relocation Accreditation
01 Nov 2023 | Barrie Gilmour, Director Client Experience
We are delighted to announce that BTR International has been awarded the prestigious FIDI FAIMPLUS accreditation.
FIDI is the global alliance of quality-certified international moving and relocation companies, specialised in moving homes from one country to another. It sets the highest quality standards for our sector.
The FAIM Quality Certification programme is the only independently audited certification programme for the international moving and relocation industry. If a company holds the FAIM Certification, it means that they are compliant with strict, industry-specific requirements.
The FAIM Quality Label is an internationally recognised guarantee of quality service. The quality assessment BTR has recently undergone is the toughest and most strenuous in the industry. EY verified BTR’s outstanding performance on the FAIM 2022 Compliance Procedure. As a result, we have been awarded the FAIMPLUS certificate.
‘Client experience is at the heart of everything we do,’ says Lee Brewin, CEO of BTR International. ‘Customer service and attention to detail underpin every stage of our international relocations. I am extremely proud of our team for consistently achieving the high standard required to achieve this impressive industry accreditation.’